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FAQ

 

  • What is Ultimate Confetti?
    • Ultimate Confetti is a premiere brand of confetti, streamer, and launching equipment. Trusted by event professionals nationwide, our confetti is high-floating and long lasting in the air. Our confetti customer service representatives are happy to assist you in selecting the best confetti or streamer options for your event.

 

  • When will my order be shipped?
    • Standard orders that are placed before 3pm CST Monday through Friday will ship out the same day they are placed. Custom confetti mixes and cannon colors may require additional processing time. Orders placed after 3pm will be shipped out the next business day.

 

  • How do you ship?
    • We ship our orders using the FedEx method you choose at checkout.

 

  • Can you overnight my items?
    • Yes! We understand that many events are last minute and often confetti must be ordered overnight. Most items can be overnighted to your destination. However, our 16g CO2 cartridges and single-use cannons can only be shipped ground because they contain compressed gas that cannot be shipped via air shipping. If you have any questions concerning if your item will be shipped to you we always recommend calling us at 972-245-9999.

 

  • Do you deliver on Saturday?
    • You can have your items delivered on Saturday but you must call us at 972-245-9999 and let us know you need delivery on Saturday. Extra fees do apply for Saturday delivery.

 

  • How long will ground shipping take?
    • All of our orders are shipped out of our warehouse in Dallas, TX. Ground delivery times depend on your delivery address. Please see the map below for estimated delivery times.

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  • What happens if I don’t receive my confetti on time?
    • The most common reason items do not arrive when expected is failure to select the appropriate shipping method. We always recommend selecting the method that will allow you to receive your order the day before you will need it. Unfortunately, we do not have control over your items once they leave our warehouse. If your items do not reach you in time due to a fault of FedEx, we will work with you to have your items returned and refunded on guaranteed deliveries (Express only) if FedEx will issue a shipping refund.

 

  • Do you ship internationally?
    • Yes we do! We’re happy to arrange international shipping. Please call us to request a shipping quote.

 

  • I live in the Dallas area, can I come pick up my order?
    • We are happy to arrange local pickup of orders. Please call ahead and let us know you will be coming. Pickups are by appointment only.

 

  • Do you deliver?
    • We are happy to deliver local orders in the DFW area. Additional delivery and pickup fees will apply.

 

  • What are the pros and cons of confetti cannons versus double-barreled confetti cannons?
    • Your choice in confetti cannon depends on how much confetti you plan on shooting and the size of your display. For larger events and venues, the double-barreled cannon is a more cost-effective option. The Ultimate Cannon II also allows you the freedom to fire one barrel at a time or both simultaneously, depending on the impact you wish to create. For smaller venues and displays, the single-barrel cannon is a great option.

 

  • How many handfuls of confetti can I expect per pound?
    • Generally, you can expect 5 to 10 handfuls with tissue confetti once “fluffed up.”

 

  • Do you offer sales?
    • Ultimate Confetti will periodically run items on sale depending on the season and availability. All sales are valid for online transactions only. If eligible, free ground shipping is only available to the contiguous 48 United States.

 

  • Do you provide wholesale or distributor discounts?
    • Ultimate Confetti has a limited number of wholesale and distributor partners. If you are in the special events industry, and are interested in becoming a wholesale partner, please Contact Us.

 

  • What are the pros and cons of confetti versus streamers?
    • Confetti will generally provide you with the longest-lasting effect. The duration will depend on how much confetti you launch and for how long. Streamers are a single shot effect, however, multiple shots can be arranged to create a “streamer show”. As for cleanup, streamers are by far easier to clean up since they can be bundled together quickly.

 

  • Should I use tissue or metallic confetti/streamers?
    • Metallic, or Mylar, is a reflective material that reflects light. This is perfect for brightly lit stages or natural sunlight. Tissue is generally a more affordable option and will float longer in the air since it weighs less.

 

  • What type of confetti or streamer equipment do I need?
    • Streamers or confetti may be launched from a cannon. This provides a single burst into the air. If you’re looking for a continuous output of confetti, you’ll need to use a confetti blower.

 

  • How many pounds of confetti do I need?
    • Our confetti blowers can shoot confetti up to one pound per second! This will provide dense coverage, however, if an area is very large, multiple blowers will need to be utilized.

 

  • What are confetti/streamer sleeves?
    • Our confetti/streamer cannons use “sleeves” of confetti and/or streamers for fast and precise loading. Simply, cut the end of the sleeve, slide the sleeve into the cannon barrel (while holding onto the plastic wrapping), and allow the streamers or confetti so slide into the barrel. Discard the plastic wrapping/sleeve. Do not leave wrapping in the cannon barrel.

 

  • Are your confetti and streamers safe?
    • All of our confetti and streamers are flame-resistant. This means the paper will not sustain a flame if presented with a source of ignition. Regardless, confetti or streamers should never be used when an open flame is present. When in doubt, always do a burn test of the product you’re using in a safe and controlled manner.

 

  • How many confetti or streamer cannons do I need?
    • Each event is unique. In most cases, it is recommended to shoot confetti cannons in pairs to provide symmetry and even coverage. Feel free to contact us for a complimentary consultation and recommendations regarding your specific event.

 

  • I need a specific color of confetti/streamers. How accurate are the colors on your site?
    • We do our best to ensure the accuracy of colors presented on this website. However, it is never possible to guarantee the colors presented on your monitor are the same as we intended, nor will the confetti always be an exact match in hue to what you see. For specific requirements, please contact us to arrange for a sample piece of confetti by US mail, or email us with details of the specific color you need.

 

  • What is your return policy?
    • All return requests must be made within 30 days of receipt of shipment. Custom products and confetti mixes are nonrefundable. Returned products must be in their original packaging and in unopened, original sale condition. All returns must have a Return Authorization Number. You will be responsible for shipping your order back to Ultimate Confetti. Once your item is received and inspected, you will be issued a refund for the product only. Shipping is nonrefundable.
  • Where is Ultimate Confetti located?
    • Our offices are located in the Dallas, Texas area. Local customers are welcome to pick up orders from our warehouse with an appointment. Our products can be shipped Nationwide direct to you, or your event location.

 

  • How do I know whether I need a confetti cannon or a confetti blower?
    • Confetti cannons provide a single burst of excitement all at the push of a button. Meanwhile, blowers fire roughly one pound of confetti per second, creating a long-lasting effect that will fill a large venue with color. Your choice in equipment depends on the look you want and the size and scope of your event.