If you signed up for email notifications during checkout, you will receive a shipping confirmation email with tracking once your order is shipped. 

You can also visit our Account Login page to view all of your order information including tracking your shipment in real-time. 

If you do not have an account you can create one using the same email you used when placing your order and it will automatically fill in all of your information for you. 

Once an order is submitted, it cannot be directly changed. Please contact customer support for assistance.

We accept credit cards, PayPal, and select local payment options.

Yes, you will receive an order confirmation email once payment is successful.

We use encryption technology to keep your payment details safe.

Yes! We offer both bulk discounts and wholesale programs. 

Our wholesale products are reserved for our retail partners but our bulk discount program is open for all to apply.

Click here to sign up for UC Pro. 

Click here to contact us about a wholesale account for your retail storefront. 

Create an account on our Account Login page. 

Once you have an account, please email a copy of your resale license or tax exemption form to info@ultimateconfetti.com. 

A member from our team will contact you within one business day after your tax exemption is verified and your account status is updated. 

Orders typically ship within 1-2 business days. 

Our fulfillment center is located in Dallas, TX. Orders placed Monday-Friday BEFORE 12pm CST are shipped the same day. Orders placed on weekends or after 12pm CST are shipped the next business day. 

Transit times will vary based on delivery location. Holidays may add carrier delays.

For time-sensitive orders, please select an expedited shipping option at checkout. 

You will receive a tracking number via email once your order is shipped.

Yes, we ship internationally to selected countries.

Shipping costs vary based on location and shipping method; details are available at checkout.

Contact customer support as soon as possible if you need to update your shipping address.

We stand behind the quality of our products. If for any reason, you are unhappy with your purchase, you may return items within 30 days of the purchase date. 

All returns must be in their original packaging and in it's original/unopened condition. Also, please include an invoice number inside of the return package. 

Please ship your return to this address:

Ultimate Confetti
Attn: Returns
1605 Crescent Circle
Ste 200
Carrolton, TX 75006

Customer is responsible for the cost of return shipping. We highly recommend shipping with a carrier that offers tracking. Ultimate Confetti will not be responsible for return packages that are lost in transit.

Returns and cancellations will incur a 10% restocking fee which will be deducted from your refund. Refunds will be processed to the original form of payment.

Refunds are processed for the product price, excluding shipping costs.

Our tissue paper confetti has been tested and certified as 100% biodegradable. 

Please note that it may take 4–6 weeks to fully break down. If you’re looking for confetti that dissolves in water, be sure to check out our water-soluble rice paper confetti!

Our Rental Process Is Easy!

All equipment rentals are for 7 days, and our simple process makes renting a breeze!

Step 1: Choose Your Equipment

Select your preferred piece of equipment, choose the date you’d like to receive it by, and complete checkout.

Step 2: Sign Your Rental Agreement

We’ll email a rental agreement to the email address provided at checkout. Simply review, sign, and return it to us.

Step 3: Track Your Order

Once your order is on its way, you’ll receive an order confirmation email with tracking information so you can follow its delivery.

Step 4: Return Your Equipment

A prepaid return shipping label will be included in the box with your equipment. When your rental period is over, securely pack the equipment in its original packaging, place the new return label over the original shipping label, and drop off the package at a location designated for the specified carrier.

You Bet! If you need something you can't find on our website, just contact our support team at info@ultimateconfetti.com

Please note: custom products need an MOQ of 200 units and require a lead time of about 6-8 weeks.