Frequently Asked Questions
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CUSTOMERS
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BIODEGRADABLE
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Frequently Asked Questions
When will I get my shipment?
We ship from North Texas. Our orders are shipped the same day when you checkout before 12pm CST and are delivered between approximately 3-5 business days. Our delivery time is an estimate, to ensure your package arrives on time, please select the expedited shipping option at checkout.
Do you offer wholesale?
Yes! You can sign up for a wholesale account through the bulk discounts option on our menu! (Minimum purchase of $150 required and you can be approved within seconds!)
How do I take off tax?
Just contact our support team at info@ultimateconfetti.com or through the chat and provide us with your tax exemption form.
Is your confetti biodegradable?
Our tissue paper confetti is 100% Biodegradable and Eco-Friendly but may take 4-6 weeks to disappear. If you're looking for dissolving confetti, please shop our water-soluble, rice paper solutions.
Do you accept returns?
Absolutely! We accept returns and issue refunds immediately if you are unsatisfied in any way. We thrive on our good customer service. Check out our return policy at the bottom of the page.
How do rentals work?
Our rentals are super easy to use! Simply choose your special effects equipment, what date you need it, checkout and we will send you a rental agreement as well as the return shipping label to send the equipment back.
What is water soluble confetti?
Our water soluble confetti dissolves in contact with water for a super easy clean up after an outdoor event! (Also known as dissolving or rice paper confetti.)
Do you do custom orders?
You bet! If you need something you can't find on our website, just contact our support team at info@ultimateconfetti.com or through the chat.
Please note: Custom products need a minimum quantity of 200 and about 6-8 weeks to produce. (This does not apply to custom flick sticks.)
Please note: Custom products need a minimum quantity of 200 and about 6-8 weeks to produce. (This does not apply to custom flick sticks.)
Can your team do confetti productions?
We sure can! You have the option to rent our equipment and use it yourself or you can hire our team to do the confetti event for you. Please email us for more details at info@ultimateconfetti.com
Didn’t find an answers to your questions?
Get in touch with us for details on additional services and custom work pricing